New facility launched by WhatsApp- People of Delhi NCR can now book DTC bus tickets through WhatsApp, this facility has started from 10th April 2024. Ticket booking process through WhatsApp chatbot.
A big facility for Delhi NCR
The introduction of DTC ticket booking on WhatsApp is a big convenience for the people of Delhi NCR. This will save them both time and trouble. DTC app is also a good option using which people can book their journey.
Ticket booking process
- Open WhatsApp and send “Hi” to number +91 8744073223
- Chatbot will ask you to select the language (Hindi or English)
- Click on “Book Ticket” option
- The chatbot will send a link that will take you to the DTC website
- From there choose the source and destination of your journey, make payment and get the ticket
DTC App – Another Option
- DTC also has its own app which can be downloaded and tickets can be booked.
- Tickets can be booked by entering source, destination and bus number in the app.
- Multiple online payment options available in the app
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Importance of DTC Ticket Booking Facility on WhatsApp
This is a huge facility for people using public transport in Delhi. Earlier, people had to go to the bus stand and stand in queue to get tickets, which was quite troublesome. Its impact was especially greater during work hours, because people had to hurry to catch the bus.
With the DTC ticket booking facility on WhatsApp, people can now book tickets from their home or office. This not only saves their time, but they also do not have to rush to catch the bus. Bus tickets can be obtained on WhatsApp only, by showing which one can board the bus.
This facility will provide a lot of relief to the people of Delhi NCR. They will now be free from the trouble of standing in long queues at the bus stand. Also, they will be able to plan their travel time better.
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Ticket booking process through WhatsApp chatbot
The process of DTC ticket booking on WhatsApp is quite simple. For this, first of all you have to open your WhatsApp app. Then you have to send “Hi” to number +91 8744073223.
After “Hi” message sent to this number, WhatsApp chatbot will ask you to select the language (Hindi or English). You can choose your preferred language by clicking on it.
Now the chatbot will show you the option “Book Ticket”, which has to be clicked. The chatbot will then send a link, which will take you directly to the DTC website.
On the website you can choose the source and destination of your journey. Then you can book the ticket by making payment. The digital version of the ticket will come on your WhatsApp itself, by showing which you can board the bus.
The whole process is quite simple and convenient. People will get relief from the trouble of standing in long queues at the bus stand. Besides, their time and energy will also be saved.
DTC App – Another Option
DTC also has its own mobile app, using which people can book their bus tickets. This app is available on both iOS and Android platforms.
People have to enter their source and destination locations in the app. Additionally, they can also enter the bus number. After this they will get options to book tickets.
There are many online payment options available in the app, such as credit card, debit card, UPI, wallet etc. People can pay for tickets using any one of these.
Using the app, people can see complete information about their journey at one place. This will help them plan their journey better.
Both DTC app and WhatsApp chatbot are excellent options for digital ticket booking. People can use any one of these as per their convenience and preference.
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Future of DTC ticket booking facility through WhatsApp
The launch of DTC ticket booking facility on WhatsApp will prove to be a boon for the people of Delhi NCR. This feature will save both their time and energy.
This facility may be further expanded in the coming time. DTC may perhaps introduce a similar facility in other cities. People across the country will benefit from this.
Also, ticket booking can be made even easier through WhatsApp chatbot. By using artificial intelligence in chatbots, better services can be provided to passengers.
For example, a chatbot can provide information to passengers about routes, timings, bus numbers, etc. as per their choice. With this they will be able to plan their journey better.
conclusion
The introduction of DTC ticket booking on WhatsApp is a big convenience for the people of Delhi NCR. This will save them both time and trouble. DTC app is also a good option using which people can book their journey.
People across the country will benefit from the expansion of this facility. Also, ticket booking can be made even easier through WhatsApp chatbot. Using artificial intelligence, better services can be provided to passengers.
Overall, this facility will prove to be a boon for the people of Delhi NCR and is likely to expand further in the times to come.
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