You don’t need to be a business owner to think like an entrepreneur

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In this ongoing series, we share advice, tips and insights from real entrepreneurs who fight the trade war every day. (Answers have been edited and abbreviated for clarity.)


Who are you and what is your job?

I am Paul Mullis, President of the Americas. million, where I spearheaded the launch of the company in the United States. Our goal is to not only help AP professionals and finance teams save time and money by minimizing manual work, but also provide greater transparency to eliminate bottlenecks in payment and billing systems.

What inspired you to create this business?

The recent rise in remote or hybrid work combined with the vulnerabilities that the AP industry has faced with fraud, overdue invoices or incorrectly paid invoices has truly demonstrated the need to bring a cloud-based solution to the United States to address this. We ease the workload of AP professionals, allowing them to quickly switch to remote work and focus on more pressing deliverables.

Related: ‘So glad to know you did exactly what you were supposed to do’

What was your biggest challenge and how did you act to overcome it?

As we all know, it is a remarkable time in recruiting. While Rillion (or Pallet Software) has been well known in Scandinavian countries for nearly 30 years, we need to raise awareness of the company here in the USA to attract the best out there. This has meant stepping out of our comfort zones and finding creative ways to promote the company and attract talent – ​​from a fully integrated LinkedIn strategy to a website redesign that truly showcased our startup mentality. Tapping into that, we’ve already seen tremendous growth.

What does the word “entrepreneur” mean to you?

I love the idea that being an entrepreneur can mean so many different things. I did not establish this company 30 years ago when it was founded in Scandinavian countries. However, with this US launch that brings a unique set of opportunities and challenges, I have a great chance to become an entrepreneur. This means focusing on building an incredible team, building on core values, and creating new, refreshed ways of working and leadership based on the incredible momentum we’ve built. In short, I have to be an entrepreneur at every step and I expect my teams to be entrepreneurs as well. Determined, creative and resilient.

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What is something that many aspiring business owners think they don’t really need?

For many people, being an entrepreneur means you have to be a business owner or founder. But this is not true. Thinking like a business owner and caring about it as my job has made me a better leader and had a huge impact on the results I and my team achieve. This agency was given to me by overseas leadership and this is a very important aspect of how we launched the Rillion North America business.

Is there a particular quote or saying that you use as personal motivation?

I love what Maya Angelou said: “I’ve learned that people will forget what you said, they will forget what you did, but you will never forget how people made them feel.” While at Rillion we are experts in automation, we believe our passion is all about people. We always think of the individual in everything we do, and the human mindset inspires me to continually grow our software and company.